“Working with Clients Who Display Challenging Behaviour” Training for Support Workers

We are delighted to announce that – due to high demand – our “Working with Clients Who Display Challenging Behaviour” training for support workers will take place again on Tuesday 9th October 2018, 10.00am – 4.00pm at our office in Havant (for directions please click here). The training is designed to target the very specific and often challenging aspects of working with adults with acquired brain injury (ABI).

This one day course will improve support workers’ ability to:

  • Identify and address the emotional impact when working with clients who display challenging behaviours and determine ways of developing resilience;
  • Achieve and maintain rapport with clients following difficult episodes or disengagement;
  • Effectively interact, communicate and ‘debrief’ with clients with cognitive and communication difficulties; and
  • Ascertain new approaches to managing disinhibition, impulsivity and ‘risky’ behaviour.

The training is informed by a wide range of psychological models including:

  • Psycho-educational information regarding brain injury;
  • Neuro-anatomical models;
  • Listening skills/motivational interviewing;
  • Cognitive and behavioural models; and
  • Compassion focus & mindfulness approaches.

We received really positive feedback from support workers attending the course in June:

“I particularly enjoyed that the focus was on coping and managing our own behaviours surrounding clients’ behaviour and not the clients themselves.”

“I found it useful to talk about shared experiences. It’s always good to reflect back on your own practices.”

“I enjoyed looking at the case studies; putting theory into practice situations made it more relevant.”

“All aspects of the course were useful.”

Kate Blunden, Three Case Management, shares her experience of attending our support worker challenging behaviour training.

Morning and afternoon refreshments are included in the course fee.  Lunch is not included and delegates are responsible for their own arrangements (we are a 2 minute walk from Havant town centre).

Booking details
The cost for this 1 day training is £85.00 (plus VAT) per person. If you would like to book a member of your team onto this training, please call 02392 377 399 or email Chloe Nunan at  at chloe@psychologychartered.co.uk or Ellen Shaw at ellen@psychologychartered.co.uk to receive a booking form.